+ WHAT IS AT HOME ELDERCARE? ARE YOU A FRANCHISE?
A: Yes. At Home Elder Cares is a non-medical, in-home senior care solution with 45 years of senior care experience. Our mission is to keep our clients at home for as long as is safe for them.
Additionally, we do sell franchises to select individuals that share the qualities that we value. Owning a Senior Care agency is one of the most gratifying things you can do. If you feel it may be a fit for you, please contact us today to learn more.
+ WHAT IS COMPANION AND AIDE CARE?
A: Companions and Aides assist seniors and others with their activities of daily living (ADLs), which includes bathing, dressing. They are also responsible for meal preparation, medication reminders, light housekeeping, transportation, and a variety of other activities that a person would want or need to do. Best of all, we provide this service where people are most comfortable – in their homes!
+ ARE COMPANION AND AIDE SERVICES COVERED BY INSURANCE PROVIDERS?
A: Generally companion level care is NOT covered by insurance; either Medicaid or Long Term Care Insurance. Companion care is paid for privately, out of your family's funds. Aide level care is paid for through both Medicaid and long term care insurance.
+ IS THIS AN EXPENSIVE BUSINESS TO START? CAN I USE A HOME OFFICE?
A: Surprisingly not; At Home Elder Care can set you up as a franchisee for as little as $66,000. While you can use a home office, it is suggested that you lease a small office to start. It will greatly assist in your recruiting efforts.
+ DO I NEED A BACKGROUND IN THE HEALTHCARE INDUSTRY TO START MY OWN COMPANION BUSINESS?
A: No. Our start-up kit, training program and support staff will get you up and running quickly and easily; in fact, very few our clients come from a medical background. Most of our clients have come from industries as diverse as real estate, IT, and the furniture indstry.
+ WHAT KIND OF LICENSES OR CERTIFICATIONS DO COMPANIONS NEED?
A: The vast majority of states require some form of certification or licensing. We have trained for the DHSR, the licensing division for the state of North Carolina for the past 10 years; you might say we are expert when it comes to licensing and certification.
+ WHAT KIND OF PEOPLE DO I RECRUIT TO BE COMPANIONS OR AIDES?
A: Companions often have prior experience working with other families and seniors. Companions can also be retired nurses who are looking for some part-time work to supplement their income, or mothers with grown children who enjoy nurturing the elderly. Most important, Companions have a desire to help other people. You will find a ready market of Aides (C.N.A.'s, H.C.A.'s, and P.C.A.'s) that have provided In-Home care previously and have been trained through state approved organizations.
+ DO YOU PROVIDE TRAINING?
A: Yes. At Home Elder Care will train you and provide you with all the tools you need to start your franchise. Our Operations Manual and live training program will prepare you for every eventuality you are likely to encounter. Plus, our support staff is available to assist you and answer any of your questions via your weekly Skype call.
+ WILL I BE ABLE TO USE YOUR TRADEMARK?
A: Yes, and our name! What no one tells you is that your home care agency name will end up on a variety of provider lists...guess how that list is put together? That's right, alphabetically! We specifically selected At Home Elder Care because we know it will be at or near the top of the list! Thus getting you more calls for service!
+ WILL I HAVE A TERRITORY AND WILL IT BE PROTECTED?
A: Yes, your territory will consist of between 20,000 and 40,000 individuals over the age of 65. Since we are a new, developing franchisor, your territory will probably be rather large. Until we develop additional franchises in your area, you are free to serve outside of your territory. Once we put a fellow franchisee in near you, you will retain your existing clients, but will not be able to sign addition clients in your fellow franchisee's territory.
+ IS THERE A LOT OF COMPETITION IN THIS BUSINESS?
A: According to the federal government and the last census, Elder Care needs are going to continue to explode well past 2050. While there is competition in every business, the overwhelming demand for good quality, ethical, home care services will be around for some time to come. The vast majority of home care agencies are focused on servicing the Medicaid market. We will train you to assist seniors in the "private pay" market.
+ WHY SHOULD I BUY AT HOME ELDERCARE?
A: Because we have one of the strongest backgrounds in the nation! We owned and operated our own home care agency for 18 years; we have trained over 85 home care agency owners; and we are the only home care agency (previous) that teaches home care licensure for the state of North Carolina! You WANT that experience in your corner!
+ WHAT DO I GET FOR MY MONEY?
A: You will receive 7 days of training at our corporate headquarters in Raleigh NC., plus 3-5 more days at your office within the first year. Lifetime support, cutting edge materials and training, and in short, everything needed to own and operate a successful home care business your At Home Elder Care franchise.
+ ARE PAYMENT ARRANGEMENTS AVAILABLE?
A: The initial franchise fee is due with your franchise agreement.
+ HOW MUCH MONEY WILL I MAKE?
A: Your franchise's profit is based on a variety of factors. The profit factors include, but are not limited to: how much you pay your employees, how aggressively you market and advertise, pricing structures, customer service and satisfaction, and your dedication in making your business a success.
+ HOW SOON WILL I START MAKING MONEY?
A: This depends on your dedication in making your business a success. You should expect to get your first client within the first 30-60 days of marketing your agency.
+ DO I NEED EXPERIENCE?
A: Absolutely not! However, you will need training and guidance to make your new franchise a success. At Home Elder Care will be available to assist you with questions or concerns regarding all aspects of your franchise all along the way.
+ WHAT KIND OF BUSINESS LICENSE DO I NEED?
A: Business license requirements vary state to state. Call us and we will be happy to walk you through your states requirements.
+ DO THE EMPLOYEES NEED TO BE CERTIFIED?
A: That will depend upon the type of company you start and the levels of service you provide. If it is a Companion Agency, then chances are no, your employees will not need to be Certified. If it is an In-Home Aide Agency, then your state MAY require that they be certified as a Certified Nursing Assistant, Home Care Aide, or Personal Care Aide.
+ HOW DO I OBTAIN MY EMPLOYEES AND CLIENTS?
A: There are many avenues to pursue for obtaining employees and clients, to the point hat we will spend almost 4 full days with you in training, exploring the various methods of finding clients and attracting staff.
+ IS THIS SERVICE ONLY FOR SENIORS?
A: No. There are many directions you can take your business. Your clients may include seniors, new mothers, plastic surgery clients, rehab patients ,etc. Once on board we will provide other profitable ideas.
+ WHERE DO I RECEIVE MY TRAINING?
A: You will receive your training in Raleigh, North Carolina at our corporate headquarters.